This site hosts the documentation for CrashPlan PROe version 3.8.2010.
Looking for documentation on PROe version 3, released in April of 2012? Please visit our current documentation.
Looking for documentation on PROe version 3, released in April of 2012? Please visit our current documentation.
Table of Contents
Settings
Overview
Use the Settings tab to customize general, backup, account, security and network settings.
Considerations
If you do not see some options or some settings are disabled, it means that your CrashPlan PRO administrator prevented you from making changes to these settings on your system. Contact your administrator to learn more.
General
The General page contains basic settings related to when CrashPlan PRO will run, when to determine that the computer is not in use and the language in which to display the program.
| Item | Description | |
|---|---|---|
| a | Name for this computer | Name of the computer you are currently using. |
| b | CrashPlan will run | Always - CrashPlan PRO is always running. |
| Between specified times - CrashPlan PRO runs only during the time range you specify. For example, you may want to run between 6 a.m. and 9 a.m. | ||
| c | User is away when not active for | Number of minutes of inactivity after which the user is considered “away.” |
| d | When user is away, use up to | Percent of CPU to use when user is not at computer, “away.” |
| e | When user is present, use up to | Percent of CPU to user when user is at computer, not “away.” |
| f | Show full file paths | Show full path (sequence of drives and folders to navigate to files) wherever filenames appear on the Backup tab. |
| g | Language | Language in which CrashPlan PRO is displayed. Automatic means that CrashPlan PRO will display in the default language specified by the OS. Note: Changing the language creates a new history file. Your old history file will no longer be available, even if you switch back to the original language. You need to restart your computer before your new selection takes effect. |
| h | Undo Changes | Reset to previous settings (same effect as cancel). |
| i | Save | Apply changes. |
Backup
The Backup page contains settings that determine when CrashPlan will run, number of versions of file to keep, when deleted files can be removed, advanced settings that affect CrashPlan performance and inbound backup settings.
| Item | Description | |
|---|---|---|
| a | Files and Folders to back up - Change Selection... | Display list of folders and files that you can specify to backup. |
| b | Backup frequency and versioning - Configure... | Display window in which you can specify how often CrashPlan backs up and which versions to retain. |
| c | Filename patterns to exclude - Configure... | Display window in which you can enter file extensions to be excludes from backup. |
| d | Advanced backup settings - Configure... | Settings for disabling/enabling: data de-duplication, compression, encryption, watching file selection, backing up open files. |
| e | Inbound backup from other computers - Configure... | Settings for disabling/enabling: accepting inbound backups, changing your backup code, how long to maintain archives, the listen bind address, the listen port, and default backup archive location (where you want your restored files to be saved.) |
| f g h | Verify backup file selection every | Scan system for file changes and deleted files within your backup selection at the interval and time of day you specify. |
| i | Undo Changes | Reset to previous settings (same effect as cancel). |
| j | Save | Apply changes. |
Change Selection
The Change Selection feature allows you to specify the files that you want to back up.
| Item | Description | |
|---|---|---|
| a |  | Indicates some items in this location, but not all, are selected for back up. |
| b |  | Indicates that no items in this location are selected for back up. |
| c |  | Indicates that all items in this location are selected for back up. |
| d | Show hidden files | Indicates whether or not files hidden by the OS or by admin in the admin console are displayed in the Change File Selection window. |
| Checked - Hidden files appear in the window. | ||
| Unchecked - Hidden files do not appear in the window. | ||
| e | Cancel | Ignore changes in this window. |
| f | Save | Save changes. |
Backup Frequency and Version Retention
| Item | Description | |
|---|---|---|
| a | Backup frequency | Indicates how often CrashPlan PRO backs up. |
| b | Versions to keep from last week | Indicates which versions to keep from last week (not including today). |
| c | Versions to keep from last 90 days | Indicates which versions to keep from last 90 days (not including last week). |
| d | Versions to keep from last year | Indicates which versions to keep from last year (not including the last 90 days). |
| e | Versions to keep from previous years | Indicates which versions to keep from previous years (not including last year). |
| f | Remove deleted files after | Period after which deleted files are removed from the archive. |
| g | Default | Return settings to original default. |
| h | Cancel | Ignore changes. |
| i | OK | Save your changes. |
Considerations
- The frequency range depends on the setting for the previous interval. For example, the setting for “Last year” cannot be greater than the setting for the last 90 days.
Filename Patterns To Exclude
| Item | Description | |
|---|---|---|
| a | extension | File extension to exclude. |
| b | Add | Click to add another file extension to exclude. After you click, the extension appears in the window. |
| c | Regular Expression | Click to enter regular expressions. Read more about Regex |
| d | Cancel | Ignores changes you've made in this window. |
| e | OK | Save changes. |
Advanced Backup Settings
Settings for disabling/enabling: data de-duplication, compression, encryption, watching file selection, backing up open files.
| Item | Description | |
|---|---|---|
| a | Data de-duplication | Controls data de-duplication rate. |
| Automatic - Full compression is used when going over a slow Internet connection, Minimal is used when going direct to disk or over LAN. | ||
| Full - Every effort is made to identify duplicate data. While being 100% effective, it requires a great deal of CPU power. You're sacrificing CPU and speed to save bandwidth and disk at destination. | ||
| Minimal - Several methods are used to identify duplicate data. While about 90% effective, it requires far less CPU power and will speed up initial backup speed significantly, typically 400% on a single processor system. | ||
| b | Compression | Controls how CrashPlan PRO compresses your backup. |
| Automatic - Files that do not compress well or are already compressed are not compressed by CrashPlan PRO. | ||
| On - All files are compressed. | ||
| Off - No files are compressed. | ||
| c | Encryption enabled | Indicates whether encryption is turned on. |
| d | Watch file system in real-time | Indicates whether CrashPlan PRO is constantly monitoring for file changes. Learn more about real time backups. |
| e | Back up open files | Indicates whether files that are open (in use) at the time of back up will be backed up. |
| f | Inbound | Size of inbound buffer for WAN and LAN. Expert users only! |
| g | Outbound | Size of outbound buffer for WAN and LAN. Expert users only! |
| h | Cancel | Ignores changes you've made in this window. |
| i | OK | Save changes. |
Inbound Backup From Other Computers
The Inbound Backup settings allow you to control whether or not to accept backups from other computers, identifies your archive retention period, listen bind address and port and default archive location.
| Item | Description | |
|---|---|---|
| a | Accept inbound backups | Indicates whether or not other computers can use this computers as a backup destination |
| Checked - Allow this computer to be a backup destination | ||
| Unchecked - Do not allow this computer to be a backup destination | ||
| b | Maintain archives every n days | Specifies how often archive maintenance runs for source archives stored on this computer. |
| c | Listen bind address | IP address of the interface that listens for connections. |
| d | Listen port | Port the interface listens on for backup connections. |
| e | Default backup archive location | Link to location where backup archive is being stored |
| f | Folder | Link to change where the archive is being stored |
| g | Cancel | Ignore changes in this window |
| h | Ok | Accept changes in this window |
Account
On the Account page users can view and manage account information, and access their CrashPlan PRO account online.
| Item | Description | |
|---|---|---|
| a | Name (first) | Your first name that you entered when you created your CrashPlan account. |
| b | Name (last) | Your last name that you entered when you created your CrashPlan account. |
| c | Your email address that you entered when you created your CrashPlan account. | |
| d | Change Password | Display the Security page on which you can change your password. |
| e | Product | Type of license you purchased: CrashPlan PRO. |
| f | Version | Latest version of CrashPlan installed on this computer. Version names correspond to the release date. For example, Version 10.29.2008 is the version that was released on this date. Your CrashPlan is updated automatically when a new CrashPlan release comes out. |
| g | Computer | CrashPlan-assigned identification number for this computer. CrashPlan uses a unique sequence of numbers to distinguish one computer from another and to facilitate the backup and restore processes. |
| h | Issued by | This is the organization to which this user belongs. |
| i | PRO Server primary address | This is the default address to use when connecting to the PRO Server. |
| j | PRO Server secondary address | This is the secondary address to use when connecting to the PRO Server. |
| k | Access your account online | Display CrashPlan website where you can manage your account online. If you have licenses for several computers, and you want to make changes to the computer you are not currently using, you can make these changes online. |
| l | Undo Changes | Reset to previous settings (same effect as cancel). |
| m | Save | Apply changes. |
Security
On the Security page you can view and change your password. You can also make it so a user needs to log in and supply a password before using the CrashPlan Desktop. For additional security you can secure your data (for restoring files) with a password that is different from your account password.
| Item | Description | |
|---|---|---|
| a | Require password to access CrashPlan Desktop | Identifies whether or not you will need to log in and supply a password when launching the CrashPlan application. Enabling this option ensures no one else can make changes to your settings or restore your files. |
| Account Password | ||
| b | Current password | Current password. |
| c | New password | New password. |
| d | Re-enter new password in the second password field. | |
| Archive Encryption Key | ||
| e | Secure key with your account password… | Indicates whether or not you will need to supply your account password when you want to restore files. |
| Checked - Password is required. | ||
| Unchecked - No password is required. | ||
| f | Secure key with private password | Indicates whether or not you will need to supply a private password that is different from your account password when you want to restore files. When you click this option you see a box in which you can enter your private password. Note: If you choose this you will not be able to downgrade your security later. |
| Checked - Password is required. | ||
| Unchecked - No password is required. | ||
| g | Replace key with your own private key (Advanced) | Indicates whether or not you will need to supply a private password that is different from your account password when you want to restore files. When you click this option, you see a box in which you can enter your private. You will need to supply a Base64 448-bit string, which you obtain using the Generate, Create or Import options. Note: If you choose this you will not be able to downgrade your security later. |
| Checked - Replace default encryption key with one you generate. | ||
| Unchecked - Use another encryption security option. | ||
| h | Undo Changes | Reset to previous settings (same effect as cancel). |
| i | Save | Apply changes. |
Security Options Summary
The table below outlines the three security options for private key management and their main benefits and considerations.
| Security Option | Key Points |
|---|---|
| Secure with account password | Default security |
| Unsecured key is stored on the server and on source machine | |
| Account password-secured key is stored on the destination for guest restore | |
| Allows admins to restore with account password | |
| No extra password to remember and least risk for restoring data | |
| Secure with private password | Upgraded security |
| Note: Not available in PRO Server | Private password-secured encryption key is stored on the server for web restore and for new installations |
| Secured key at destination for guest restore | |
| Unsecured encryption key exists only on source computer | |
| Admins need private password to restore | |
| Additional password to remember and increased risk of not being able to restore | |
| Generate your own private key | Highest upgraded security |
| Private key (unsecured) is stored on and never leaves source machine | |
| Manage your own private key per machine, with each computer under this account theoretically using a different private key | |
| Web restore, guest restore, new installations, remote restore, etc. require the private key | |
| Admins need private key to restore | |
| Impossible to remember, with increased risk of losing the private key (not being able to restore) |
Related Articles
Network
Use the settings on the Network page to control performance settings and settings to adjust CrashPlan PRO's impact on your network.
| Item | Description | |
|---|---|---|
| a | Internal address | Address your network sees for this computer. Read-only. |
| b | External address | Address CrashPlan sees for this computer. Read-only. |
| c | Discover | Click this button to force CrashPlan to test and update connection. |
| d | Connection Status | Status of Discover process and final resulting status. |
| e | Limit sending rate when away | Bandwidth setting when you are not using your computer. Selecting a higher bandwidth allows CrashPlan to back up your files faster. |
| f | Limit sending rate when present | Bandwidth setting when you are working at your computer. Keep in mind backup will be slower at lower bandwidth settings. |
| g | TCP Packet TOS | (Advanced - must have TOS capable router configured) Choose the TCP Packet quality from the list: Low, Normal, Reliability and Throughput. You need to restart your computer before your new selection takes effect. |
| h | Undo Changes | Reset to previous settings (same effect as cancel). |
| i | Save | Apply changes. |