This site hosts the documentation for CrashPlan PROe version 3.8.2010.
Looking for documentation on PROe version 3, released in April of 2012? Please visit our current documentation.

Start and Stop CrashPlan PRO

Overview

There are times when you might need to stop and restart CrashPlan PRO Server and / PRO Client, such as when you:

  • upgrade your operating system
  • move a PRO Client user to another computer
  • want to connect to a headless PRO Client
  • are instructed stop and restart by CrashPlan PRO support

This article covers how to start and stop CrashPlan PRO Server and PRO Client. Make sure you follow the instructions for your operating system.

PRO Server

Mac

Open a terminal on the computer running PRO Server. Use these commands to stop or start PRO Server:

Stopsudo launchctl unload /Library/LaunchDaemons/com.crashplan.proserver.plist
Startsudo launchctl load /Library/LaunchDaemons/com.crashplan.proserver.plist

Windows

PRO Server runs as a Windows Service. Use the Windows Services manager to start and stop it.

Linux

The commands vary depending on your Linux distribution. The two possibilities:

Option 1

Start/etc/init.d/proserver start
Stop/etc/init.d/proserver stop

Option 2

Start/opt/proserver/bin/CrashPlanEngine start
Stop/opt/proserver/bin/CrashPlanEngine stop

Solaris

Start/opt/sfw/crashplan/bin/CrashPlanEngine start
Stop/opt/sfw/crashplan/bin/CrashPlanEngine stop

PRO Client Service

PRO Client runs a service that is always on and a separate desktop application that end users interact with. If you shutdown the desktop application, the service continues to run. These instructions are for stopping and starting the PRO Client service.

Mac

Open Utilities > Terminal on the computer running PRO Client. Use the following commands to stop or start the PRO Client service.

Stopsudo launchctl unload /Library/LaunchDaemons/com.crashplan.engine.plist
Startsudo launchctl load /Library/LaunchDaemons/com.crashplan.engine.plist

Windows

There are two ways to start or stop the CrashPlan engine.

Via MS Services Menu

  1. Navigate to the MS Services menu
  2. Right click on CrashPlan Backup Service
  3. Choose Stop, Start or Restart from the menu

Via Command Prompt

Stopnet stop CrashPlanService
Startnet start CrashPlanService

Linux

The start / stop script is stored in the crashplan/bin directory (default for a root install is: /usr/local/crashplan/bin).

Usage:

CrashPlanEngine stop|start

Some linux systems (like Debian) allow you to start/stop it with an init.d script

/etc/init.d/crashplan stop
/etc/init.d/crashplan start

Command Line Reference

PRO Server Stop / Start Commands

Platform Stop Start
macsudo launchctl unload /Library/LaunchDaemons/com.crashplan.proserver.plistsudo launchctl load /Library/LaunchDaemons/com.crashplan.proserver.plist
winstop the CrashPlan PRO Server Servicestart the CrashPlan PRO Server Service
linux/etc/init.d/proserver stop/etc/init.d/proserver start
solaris/etc/init.d/proserver stop/etc/init.d/proserver start

PRO Client Stop / Start Commands

Platform Stop Start
macsudo launchctl unload /Library/LaunchDaemons/com.crashplan.engine.plistsudo launchctl load /Library/LaunchDaemons/com.crashplan.engine.plist
winstop the CrashPlan Servicestart the CrashPlan Service
linux/usr/local/crashplan/bin/CrashPlanEngine stop/usr/local/crashplan/bin/CrashPlanEngine start
solaris/usr/local/crashplan/bin/CrashPlanEngine stop/usr/local/crashplan/bin/CrashPlanEngine start
recipe/stop_and_start_your_pro_server.txt · Last modified: 2010/03/31 17:13 by bmcguire